前海所：全国性网络服务合作机构、专业化和标准化的服务体系
Qianhai：National Services Cooperation Agency / Professional and Standardized Service System
2.1 以客户为中心，客户利益至上，始终如一的服务理念
Customer-oriented, Customer interests first, Consistent same service concept
广东前海律师事务所坚持以客户为中心，客户利益至上的原则，不断为客户提供新领域的法律服务内容，满足不断变化的客户需求。
Guangdong Qianhai law firm is customer-centered, we put customer interests first, and our service is always at a consistently high level. With continuous innovation and improvement of our service quality and customer satisfaction, we provide customers with new areas of new legal services to meet ever-changing customers’ needs.
2.2 精准的成本测算和合理的收费标准
Accurate cost estimates and reasonable fees
广东前海律师事务所作为致力于专业从事高端法律服务的知识型服务机构，对每一项法律服务工作，都非常重视务实的成本测算和调查研究。
Guangdong Qianhai law firm is committed to provide professional high-end and knowledge-based services. For each legal service assignment, we attach great importance to pragmatic cost estimates and survey research.
广东前海律师事务所法律服务收费考虑的因素包括法律事务的工作量、律师人数、律师的知名度、所需时间、律师付出智力劳动的多少、距离因素、实际费用支出、对其他业务的影响、法律工作的复杂性和特殊性、客户特殊要求等因素。
The legal fees charged by Guangdong Qianhai Law Firm include factors such as the workload of legal affairs, the number of lawyers, the reputation of lawyers, the time required for the case, the intellectual input of lawyers, the distance factor, the actual expenses, the impact on other businesses, The complexity and particularity of legal work, customer special requirements and other factors.
广东前海律师事务所律师服务费包含法律服务运营的直接和间接成本、税收成本、机会成本、律师承担的风险和责任、本地法律服务市场具体情况以及长期业务合作需要的考虑，努力做到法律服务与收费匹配，收费合情合理合法，客户满意。
Guangdong Qianhai Lawyers' Service Fees cover the direct and indirect costs, tax costs, opportunity costs, the risks and responsibilities of lawyers, the specific conditions of the local legal service market, and the long-term business cooperation needs. We endeavor to match our services with our charges, to make our reasonable and legitimate charges to reach customer satisfaction.
2.3 统一的法律服务标准
Unified Legal Services Standards
- ( 1）全国统一标准和质量的法律文书和法律服务；
- Unified Legal Services Standards of Guangdong Qianhai law firm;
- ( 2）为每一位客户提供详细书面的法律服务计划书和策略分析报告；
- Customized and detailed legal service plan and strategic analysis report for each client;
- ( 3）合伙人或资深律师定期或不定期上门拜访客户，不断征求客户新的需要；
- Partners or senior lawyers to visit customers on a regular basis, constantly seeking customer new special requirements;
- ( 4）对客户需求及时交付和响应；紧急情况同城1-2小时、异地4-8小时，对客户需求快速响应。合规性审查初步意见提供不长于72小时；
- Timely delivery and response to customer needs; In emergent situations, depending on the location of our clients, response to local clients' requests within 1-2hrs, and within 4-8hrs for remote clients. Compliance. The preliminary comments on compliance review are provided within 72 hours;
- ( 5）客户满意度调查和确认；
- UCustomer satisfaction survey and confirmation;
- ( 6）法律培训或协助客户就重大影响或具有特殊意义案件举办法律实务研讨；
- Legal training or assisting clients in holding legal practice seminars on cases of great importance or special significance;
- ( 7）每一项服务，每季至少提供一份工作日志或工作动态报告；提交书面的工作总结和工作日志一份，并提交客户盖章或由客户负责人签字确认；
- Provide a work log or work dynamic report for each assignment at least once a quarter. Provide written work summary and work log to clients and acquire confirmation by seal or signature of the responsible person;
- ( 8）法律服务项目终结时，为客户提供案件或项目法律服务完整档案卷宗和资料。
- In closing each legal service project, provide clients with complete files and information regarding the legal services on the project or case。